I will also add how impressed we were with the work you undertook for us. We would have no hesitation whatsoever in recommending your services to others. As you know, ours was a new self-build house and in contrast to so many of the trades we employed you stood out for the consistently high level of service you provided. What impressed us was that:

• -at first visit you did not try to force stuff on us we didn’t want/need;
• -you communicated with us and kept us in touch with what was happening;
• -you turned up when you said you would;
• -you quietly got on with the job amidst the mayhem that was the rest of the build (!);
• -you fitted your work around the ever-changing schedule of our builder;
• -you have kept in touch to make sure everything is OK; and
• -we ended up with a music system which we love.